Return terms

  1. We shall transfer you money subject to refund according to the bank details stated by you when booking within maximum sixty working days. In case the booking is paid using a banking card, the refund shall be done according to the technology of the international payment system to the same card the payment was debited from.
  2. In order to avoid a double refund, we reserve the right to refuse to refund payment for an order if the issuing bank has already initiated a transaction protest procedure (chargeback) regarding payment of the same order.
  3. Our money refund obligation shall be deemed as fulfilled as soon as the money is debited from our account in your favour or as soon as the refund instruction is sent to the international payment system.
  4. Further procedures and timelines of payment return shall depend on the work of your bank or the international payment system.